Privacy statement

May 24, 2018 Your privacy is very important to Cosmetique Totale. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do with the information we learn about you on the website huidtherapeuten.nu. If you have any questions, or want to know what we keep track of regarding you, please contact Cosmetique Totale. Processing order When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. We use your payment details, IP address, billing address, phone number, personal details, and email address for this purpose. We do this based on your consent. We retain this information until your order is completed and for seven years thereafter (this is the legal retention obligation). Contact form and Newsletter With the contact form, you can ask us questions or make requests. We use your email address and personal details for this purpose. We do this based on your consent. We will keep this information until we are sure that you are satisfied with our response. You can subscribe to our newsletter. In it, you will read news, tips, and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also communicate this through your account. Your email address will only be added to the subscriber list with your consent. This data will be retained until you cancel the subscription. Your account For certain parts of our online store, you must first register. You will need to provide information about yourself and choose a username. We will create an account for you, which you can log into using that username and a password of your choice. For this, we use your IP address, phone number, billing address, personal details, and email address. We do this based on your consent. We retain this information until you deactivate the account. We store this information so that you do not have to fill it in repeatedly and so that we can contact you more easily if necessary regarding the online store. You can modify your information through your account whenever you want. Provision to other companies or institutions Except for the partners mentioned above, we will not under any circumstances provide your personal data to other companies or institutions, unless we are legally obligated to do so (for example, if the police request it in the event of suspected criminal activity). Cookies Our online store uses cookies. Cookies are small files where we can store information so that you don't have to fill it in every time. But we can also see that you are visiting us again. When you visit our website for the first time, we will display a notification explaining cookies. We will ask for your consent for the use of these cookies. You can disable cookies through your browser, but some features of our website may not work properly. We have made agreements with other companies that place cookies regarding the use of cookies. However, we do not have full control over what they do with the cookies themselves. So please also read their privacy statements. View here our cookie policy. Google Analytics We use Google Analytics to track how visitors use our online store. We have entered into a data processing agreement with Google. This includes strict agreements about what they are allowed to track. We have Google anonymize the IP addresses. We do not use other Google services (such as AdWords or Optimize) in combination with the Google Analytics cookies. Security The security of personal data is very important to us. We ensure that your data is well protected with us. We continuously adjust the security and pay close attention to what can go wrong. Changes to this privacy statement When our website changes, we of course need to update the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately as well. Access, modify and delete your data If you have any questions or would like to know what personal data we have about you, you can always contact us. See the contact details below. You have the following rights:

- Get information about which personal data we have and what we do with it
- access to the precise personal data we have
- having errors corrected
- the removal of outdated personal data
- withdrawal of consent

objecting to a specific use

Please make sure to always clearly indicate who you are, so we can be sure that we are not modifying or deleting data from the wrong person. Submit a complaint If you believe that we are not assisting you properly, you have the right to file a complaint with the supervisory authority. This is called the Data Protection Authority. Contact details