Delivery times

At Cosmetique Totale, we follow the rule of ordering today, shipping today. This means that if you order on weekdays before 4:00 PM, your order will be shipped the same day. Generally, a package will be delivered to you the next day. During the Corona period and around the holidays, it is busier than usual, and your order may be shipped a few days later. 

For deliveries, we work with PostNL and DHL, and you will receive a track & trace code with every order. This way, you can see exactly when you can expect your products at home. 

Has a package unexpectedly not arrived? Please contact us within a week so that an investigation can still be initiated. If you report after 7 days, it is no longer feasible to initiate an investigation. The costs will then be at your own expense. We do this to prevent fraud as well. If you unexpectedly have any questions, please feel free to call us at +31 (0) 85 902 2080.